Privacy Policy

Last updated [November 26, 2023 ]

Our privacy policy forms part of and should be read in conjunction with the website terms and conditions. We reserve the right to change this privacy policy at any time.

We respect the privacy of our users and every person who visits our site www.feelworryfree.com . This is what feelworryfree.com refers to (“we”, “us” or “our”). We are committed to protecting your personal information and your right to privacy under this privacy policy. If you have any questions or concerns about our policies or practices regarding your personal information, please contact us at support@feelworryfree.com.

When you visit our website www.feelworryfree.com (“Site”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy statement we describe our privacy policy. We try to explain to you as clearly as possible what data we collect, how we use it and what rights you have in it. We hope you take the time to read it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our site and our services.

ABOUT US

We are located in the Netherlands.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

WHAT INFORMATION DO WE COLLECT?

The personal information you provide to us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products when participating in activities on the Site or otherwise contacting us.

The personal information we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include the following:

Name and contact details. We collect your first and last name, email address, postal address, telephone number and other similar contact details.

Information Collected Automatically

We automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site and other technical information. If you visit our site using your mobile device, we may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address. This information is necessary primarily to maintain the security and operation of our site, and for our internal analytics and reporting purposes.

Like many companies, we also collect information through cookies and similar technologies.

Information collected from other sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook, Instagram, Tiktok, Twitter), as well as from other third parties.

If you have chosen to subscribe to our newsletter, your first name, last name and email address will be shared with our newsletter provider. This is to keep you informed of information and offers for marketing purposes. We send email content to our customers, which may include: transactional email, shipping notification, weekly deal, promotion, activity.

HOW DO WE USE YOUR DATA?

We use your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”) , and/or for compliance with our legal obligations (“Legal Reasons”). For each purpose listed below, we indicate which specific processing grounds we rely on.

We use the information we collect or receive:

To send you administrative information relating to your account, our business purposes and/or for legal reasons. We may use your personal information to send you product and information about new features and/or information about changes to our terms, conditions, and policies.
Deliver targeted advertising to you for our business purposes and/or with your consent. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and measure its effectiveness. [ For more information, see our Cookie Policy .
Request feedback for our business purposes and/or with your consent. We may use your information to request feedback and contact you about your use of our site.
To protect our site for business and/or legal purposes. We may use your information as part of our efforts to keep our Site secure (for example, for fraud monitoring and prevention).
To enable communication between users with your consent. We may use your information to facilitate communications between users, with the consent of each user.
To enforce our terms, conditions, and policies for our business purposes and as required by law.
To respond to legal requests and prevent harm as required by law. If we receive a subpoena or other legal request, we may need to inspect the data we maintain to determine how to respond.
For other business purposes . We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our site, products, services, marketing, and experience.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share and disclose your information in the following situations:

Compliance with Laws . We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities seeking meet national security or law enforcement requirements).
Vital interests and legal rights . We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or if evidence in legal cases in which we are involved.
Suppliers, consultants and other external service providers . We may share your information with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work.
Business transfers . We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third Party Advertisers . We may use third-party advertising companies to serve advertisements when you visit the Site. These companies may use information about your visits to our Site and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
Associates. We may share your information with our affiliated companies, in which case we will require those affiliated companies to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or are under common control with us.
Business partners. We may share your information with our business partners to offer you certain products, services or promotions.
With your permission. With your consent, we may disclose your personal information for other purposes.
Other users. When you share personal information (for example, by posting comments, contributions, or other content on the site) or otherwise interact with public areas of the site, such personal information may be viewed by all users and may be publicly distributed outside the site in eternity.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies can be found in our Cookie Policy .

IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

We are a global company. Information collected about you may be stored and processed worldwide in various countries where our company or agents or contractors maintain facilities, and by visiting our sites and using our services, you consent to such transfer of information outside your country .

Such countries may have laws that are different, and may not be as protective, as the laws of your own country. Whenever we share personal data originating from the European Economic Area, we will rely on lawful measures to transfer that data, such as the Privacy Shield or the EU Standard Contractual Clauses. If you reside in the EEA or other regions with laws governing data collection and use, please note that you are consenting to the transfer of your personal data to the United States and other countries in which we operate . By providing your personal data, you consent to any transfer and processing in accordance with this policy. We will not transfer your personal data to a recipient abroad.

WHAT IS OUR STANCE ON THIRD PARTY WEBSITES?

The Site may contain advertisements from third parties not affiliated with us that may link to other websites, online services or mobile applications. We cannot guarantee the security and privacy of the information you provide to third parties. Data collected by third parties is not covered by this privacy policy. We are not responsible for the content, privacy and security practices or policies of any third parties, including other websites, services or applications that may be linked to or from the Site. You should consult the policies of such third parties and contact them directly to respond to your questions.

HOW LONG DO WE KEEP YOUR DATA?

We will only keep your personal data for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information. data and isolate it from further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures to protect the security of any personal information we process. However, please also note that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You may only access the Services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under 16 years of age. By using the Site, you represent that you are at least 16 years old or that you are the parent or guardian of such a minor and you consent to such minor's use of the Site. If we learn that personal information from users under the age of 16 has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you are aware of any information we have collected from children under the age of 16, please contact us at support@feelworryfree.com

WHAT ARE YOUR PRIVACY RIGHTS?

. Personal information

You can view or change the information in your account, or terminate your account, at any time by:

Please contact us using the contact details below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our terms of use, and/or comply with legal requirements.

Cookies and similar technologies : Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to delete cookies and refuse cookies. If you choose to delete cookies or refuse cookies, this may affect certain features or services of our site.

COPPA – Online Privacy Policy for Children

The website www.feelworryfree.com is aimed at guaranteeing the safety of children who visit this site. This Children's Online Privacy Policy clarifies our practices around the collection, disclosure, and parental consent of personal information provided by children under the age of 13 (“child” or “children”), and uses terms defined in our privacy policy.

Collection of information, use of it and communication with parents

Children can inspect the site and review and print content without providing any individual information, other than the automatic collection of device “persistent identifiers,” discussed in more detail below. This site collects only limited individual data. In the event that the data collected does not allow contact with him or her or his or her gadget (e.g. counting the data collected), we may use and expose it for any reason, to the extent permitted by applicable legislation.

Personally Identifiable Information

In accordance with the Children's Online Privacy Protection Act of 1998, we do not knowingly collect personally identifiable information from children under the age of 13 without prior verifiable parental consent. If we learn that we have collected such personal information without parental consent, we will delete that information from our records.

Persistent identifiers

When children interact with the site, certain technical information may be collected, both to make our site more interesting and useful and for various internal purposes related to our business. Examples of information that is collected automatically include the type of computer operating system, the IP address or mobile device identifier of the device, the web browser, the frequency with which the child visits different parts of our site, and information about the online or mobile service provider. This information is collected using technologies, for example, flash cookies, web beacons and other unique identifiers (which we define under the “Cookies and Other Technologies” section of our general privacy policy). This information may be collected by us or by a third party. Persistent identification information is used by this website for the sole purpose of providing support for our internal operations, including:

Make sure the site functions properly; Enable us to conduct research and analysis to understand, address, and improve site usage and performance; and Diagnose and respond to problems.

How can parents raise questions and concerns?

If a parent has any questions or concerns about his or her child's use of the Site, we encourage the parent to contact us at support@feelworryfree.com.

PRIVACY RIGHTS IN CALIFORNIA

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and request information about categories of personal information (if any) from us once a year and free of charge to obtain. disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

ACCESS AND DATA PORTABILITY RIGHTS

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you the following:

The categories of personal information we have collected about you.
The categories of sources for the personal information we have collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that Personal Information.
The specific pieces of personal information we have collected about you (also called a data portability request).
If we sold or disclosed your Personal Information for a business purpose, two separate disclosure lists of (i) sales identifying the categories of Personal Information that each category of recipient purchased; and (ii) disclosures for a business purpose, identifying the categories of Personal Information obtained by each category of recipients.

RIGHTS FOR REMOVAL REQUEST

You have the right to request that the website delete your personal information, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the data is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you have requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activities (including fraudulent user-generated content such as product reviews), or prosecute those responsible for such activities.
Debug products to identify and fix errors that affect existing intended functionality.
Exercise a right provided for by law.
Voldoen aan de California Electronic Communications Privacy Act (Cal. Penal Code § 1546 e.v.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that complies with all other applicable ethics and privacy laws, when deletion of the information is likely to render impossible or seriously harm the performance of the research if you have previously provided informed consent .
Enable only internal uses that reasonably meet consumer expectations based on your relationship with us.
Complying with a legal obligation.
Make other internal and lawful uses of that information that are consistent with the context in which you provided it.

EXERCISE OF ACCESS, DATA PORTABILITY AND DELETION RIGHTS

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by sending us a notice on our website. Only you, or an individual registered with the California Secretary of State whom you authorize to act on your behalf, may make a verifiable consumer request regarding your personal information. You can also submit a verifiable consumer request on behalf of your minor child.

You may only submit a verifiable consumer request for access or data portability twice within 12 months. The verifiable consumer request must:

Please provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative.
Please describe your request in sufficient detail so that we can properly understand, assess and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you.

We will use personal information provided in a verifiable consumer request only to verify the identity of the requester or authority to make the request.

Response timing and format

We attempt to respond to a verifiable consumer request within forty-five (45) days of receipt. If we need more time, we will inform you in writing about the reason and the extension period.

We will deliver our written response by post or electronically, at your option.

Any disclosures we provide will only cover the twelve months prior to receipt of the verifiable consumer request. In the response we provide, we will also explain, if applicable, why we cannot fulfill a request. For data portability requests, we select a format in which we provide your Personal Information that is readily usable and that allows you to transmit the information seamlessly from one entity to another, particularly via electronic mail.

We will not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request is subject to a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

OPT-OUT AND OPT-IN RIGHTS

If you are 16 years or older, you have the right to request that we not sell your personal information at any time (the “right to opt-out”). We do not sell personal information of consumers we actually know are under the age of 16 unless we obtain affirmative consent (the “right to opt in”) from the consumer who is between the ages of 13 and 16, or from the parent or guardian of a consumer under the age of 13. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time.

You can exercise the right to opt-out. You (or your authorized representative) can submit a request to us via email: support@feelworryfree.com.

We will use personal information provided in an opt-out request only to review and fulfill the request.

NON-DISCRIMINATION

We will not discriminate against you for exercising your CCPA rights. Please note, however, that many features of our website, our products or our services will not function without your personal information. Unless permitted by the CCPA, we will not:

Refuse your goods or services.
Charge you different prices or rates for goods or services, including by granting discounts or other benefits, or imposing penalties.
Provide you with a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services, or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that may result in different prices, rates or levels of quality. Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal information and include written terms describing the material aspects of the program. Participation in a financial incentive program requires your prior consent, which you may withdraw at any time.

California's “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, you can send us an electronic message through our website or write to our email address provided on our web page.

DO WE MAKE UPDATES TO THIS POLICY?

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will become effective as soon as it becomes available. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to periodically review this privacy policy to stay informed about how we are protecting your information.

DATA PROTECTION OFFICER

We have appointed a Data Protection Officer (“DPO”) who is responsible for overseeing questions about this privacy notice. If you have any questions about these privacy notices, including requests to exercise your legal rights, please contact the Data Protection Officer via our email support@feelworryfree.com

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any questions or comments about this policy, please email us at support@feelworryfree.com